Announcement New Release of IncidentMonitor Service Desk Software! Monitor 24-7 changes Service Management Landscape again with NEW release. Is the competition able to keep up?
Watch the video for some great end user interaction with the service catalog and the knowledge base from the refreshed web interface.
What is new?
- New look and feel for web and Windows client software
- Graphical Service Catalog Designer
- Simple, Codeless Configuration
- Double Byte Character Support to support languages around the world
- Unlimited text fields for items such as request tasks
- New graphical menu system called Launch Pad
- New Dashboards with over 50 dashboard widgets which can be turned on and off in addition to an overlay feature to mix and match statistics
- Unique label/message editor tool that lets you call things what you want in any language
We also looked at our licensing model and decided that it was time to orchestrate a shock in the service management industry. We have lowered our prices to such a level that we can now say that the most advanced enterprise service management solution in the market can be purchased at a SMB price.