IncidentMonitor Service Desk Software Information

service desk software brochure
IncidentMonitor™ Brochure
Get more info about IncidentMonitor and Monitor 24-7 Inc and our approach of implementing the best service management software in the market. This brochure gives you a high level overview of the power and flexibility of IncidentMonitor Service Desk Software as well as more information about Monitor 24-7.

Download IncidentMonitor Brochure
ITIL software brochure
IncidentMonitor™ ITIL Data Sheet
IncidentMonitor is PinkVERIFY for ITIL v3 as well as ITIL 2011. This sheet gives you a high level overview of the 10 processes we provide at no additional cost.

IncidentMonitor Free ITIL process Templates Data Sheet

network management integrate to ITIL software
IncidentMonitor™ Network Management Integration
IncidentMonitor has open interface to any network management tool. Think about tools like SCOM, NAGIOS, SnappyMon, and many others. We don't care which tool you use or how many tools you use. Link your monitoring tools to your service desk. Present alerts in the dashboard and push alerts through workflows.

IncidentMonitor integration to monitoring tools
Fusion 2015
IncidentMonitor Server and Client Specifications
This document gives you an overview of the possible different setups. Single server, multiserver, etc.. The document also gives you an idea what is required.

Download IncidentMonitor Server Specification Sheet
IncidentMonitor and Title 21 Code of Federal Regulations (CFR) Part 11 for Electronic Records and Electronic Signatures (ERES)
21 CFR Part 11 sets out the procedural and system requirements for controlling and auditing electronic records and signatures. These controls include User Authentication, System Access Controls, Security, Audit Trails, Records Retention, End User Training, and Systems Validation.

Download this document to learn more about electronic signatures and authentication.
ITIL Workflow and Service Catalogue Form Designer
IncidentMonitor Service Desk Software offers a workflow designer which helps you to create the most advanced process flows within a few clicks. Combine this Graphical designer with our Graphical Service Catalogue Form Designer and you get the most advanced and flexible solution.